IMPORTANT NOTICE Cobalt Dive Computer Recall
We have decided to initiate a recall on the Cobalt Dive Computer after discovering a possible assembly problem that could cause the high pressure sensor to leak. Although we hope the percentage of units with this problem is small, the defect is serious enough that we feel it is necessary to recall and inspect as many units as possible to ensure customer safety and satisfaction. Fortunately the defect is easy to identify and we hope that you will cooperate with us to minimize the inconvenience to the customer. The computer may be returned to Atomic for inspection, but doing it at the retail store is simple and will expedite the process for your customer. Having a Cobalt in the affected serial number range does not mean it is defective, but that it should be inspected for the defect. Any computers found with this defect must not be used and returned to the factory for repair or replacement.
On Cobalts that pass the inspection, change the top cover to the new style per the attached instructions. Report the serial number and owner’s information on the reporting form. Return the Cobalt to the customer.
This recall affects all units manufactured between May 31, 2010 and April 16, 2012. Serial Lots 2210-XXXX through 1612-XXXX.
Includes Lot Numbers (first 4 digits of serial number)
2210 / 2910 / 4010 / 4710 / 5010 / 1111 / 1711 / 2611 / 2811 / 3211 / 3311 / 3411 / 3511 / 3611 / 3711 / 3811 / 3911 / 4011 / 4111 / 4211 / 4511 / 4611 / 5211 / 0812 / 1112 / 1212 / 1312 / 1412 / 1612
Affected units: Affected units that require inspection can be identified by the first four digits in the serial number. To view the serial number, turn the unit on and go to “Main Menu/ Settings/System Information."
The serial number is four numbers followed by a dash (-) and four more numbers. Example 2210-1234
The first 4 numbers of the serial number is the date of manufacture, week (2 digits) followed by the year (2 digits).
If there are any questions, that we at International Scuba cannot answer, please contact the Atomic Customer Service Department either at firstname.lastname@example.org, or call us between 7AM and 5PM PST, Monday through Friday at 714.375.1433.
We're in the business of showing you things you've never seen before... Your first time underwater, new animals, new adventures, new locations, and new challenges. No matter what your experience level is, we'll take you further and that's our commitment to you as our dive buddy. Why are we having fun? Because we listen to you and what you want out of scuba diving. We know scuba is a fun and safe lifestyle and we want to introduce everyone to our aquatic world.
Friday, September 28, 2012
Tuesday, September 18, 2012
New Products and Toys
We are prepping for our annual trek to #scuba divings most important tradeshow - DEMA. Anything you want us to hunt down.........we are ready for new stuff!!!!!!!!!
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